Shipping

All orders with shipping addresses within the contiguous United States are delivered standard ground to you free of charge. Most orders are shipped using ground shipping and usually arrive within 7–10 business days of the shipping date. Expedited delivery is available for $9.95 per item. Orders shipped to Alaska, Hawaii, U.S. territories, APO / FPO addresses and Canadian addresses are shipped by the U.S. Postal Service and are charged an additional $9 for shipping and handling. This charge covers additional postage and handling required to ship to these locations. Please note that orders to Canada may be charged additional state taxes or import fees. Currently we do not ship overseas.

Returns & Exchanges

If you are unhappy with your order for any reason, you can exchange it for another item or size (if available), or return it for a ShoeDazzle credit, free of charge. All items must be returned within 30 days of delivery and in new, unused condition. Jewelry sets must be returned intact; we cannot accept jewelry returns missing items. Earrings must be returned unworn. A return ground shipping label is included in your order. Returns may be dropped off at shipping provider location. Please do not return packages to self-serve drop boxes as this will result in delays. Because of our incredibly low pricing, we are required to charge a $5.95 restocking fee for all items returned for refunds. Please note that we do not provide return shipping labels with orders delivered outside the contiguous United States or to APO / FPO addresses. A $9 shipping and handling fee applies to returns sent from, or exchanges sent to addresses in Hawaii, Alaska, Canada and the U.S. territories.

We recommend trying on your shoes on a carpeted floor to prevent any scuffs or scratches in case you decide to return or exchange them.